With the exception of perishable goods such as fresh Wheatgrass, you may return any item within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Returned items must be sent back in an unused condition.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We deliver to all locations in the Republic of Ireland and Northern Ireland.
When you place an order, we will estimate delivery dates for you based on the availability of your items and the options you choose.
Please also note that the postage rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.